Add real-time messaging, an AI bot trained on your product, and voice/video with one drop-in widget or headless SDK. Manage every customer conversation from one support inbox.
Here's what's happening with your workspace today.
Give customers immediate answers, live help, and face-to-face support without stitching together separate tools and vendors.
Embed direct, group, or support conversations with presence, typing indicators, message history, delivery and read receipts, and automatic reconnection.
Move from chat to 1:1 or small-group calls without sending customers elsewhere. Vocantly handles signaling, in-call controls, and call-quality reporting.
Teach your bot with FAQs and product context. It answers from your knowledge, evaluates confidence, and hands off when it should.
Accept, assign, reply to, transfer, and close customer conversations while keeping the full context attached.
Route work by department, availability, and capacity while maintaining a searchable customer record across your apps.
Launch quickly with a no-backend widget or integrate more deeply with the SDK, REST API, and WebSocket protocol.
Real-time chat, AI support, agent workflows, and voice/video share one identity, one conversation model, and one integration.
Your secret stays on your server. Browsers receive short-lived, scoped tokens, while anonymous embeds can be restricted to approved origins.
Launch with the widget, compose with the SDK, integrate through REST and WebSocket APIs, and send events to your systems through webhooks.
BUILT FOR YOUR PRODUCT
Communication infrastructure and support operations in one platform, so your team can move from integration to resolution faster.
Answer common questions automatically and give agents the account and conversation context they need to resolve issues faster—without sending customers to another tool.
Choose the level of support, automation, and operational control your product needs.
BUILD YOUR WAY
Start with a ready-made widget or build every interaction yourself. Vocantly gives you the interfaces to go as shallow or as deep as your product needs.
Launch a complete customer-facing experience with a script tag.
Build your own interface with headless access to Vocantly.
Connect customers, applications, and conversations to your systems.
Use the real-time protocol when you need low-level client control.
Send message, support, bot, and call events to your own endpoints.
Run the application as a containerized, service-based stack.
Vocantly provides real-time messaging, an AI support bot, an agent inbox, department routing, customer context, and voice/video calling. Launch with the ready-made widget or build a custom experience with the SDK and APIs.
Have more questions? Please contact our support team.
Launch with the widget, build deeper with the SDK, and manage chat, AI support, and calls from one platform.
